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Telecommunications giants, banks and government agencies are banding together to put a stop to scam callers.

Sydney fashion designer Melanie Gillbank was caught off-guard by a scam caller who impersonated a Commonwealth Bank fraud officer and asked for a Netbank code.

“The minute I read it out, my heart sank and I realised I’d made a mistake,” Gillbank said.

She lost $5000 to the scammer but was lucky to get her money back from the bank once she realised she had been the victim of a crime.

NowCall Stop, a collaboration between telco provider Optus and the Australian Financial Crimes Exchange is looking to put an end to call-related scams.

The partnership intercepts phone calls to scam numbers with a warning message if the number has been reported as involved in a con.

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More than 1300 scam attempts have been stopped in the first ten weeks of the program.

“That will translate to tens of millions of dollars of theft that we’ve already prevented,” Optus spokesperson Andrew Sheridan told 9News.

“The idea is to stay one step ahead of the criminals.”

Commonwealth Bank and Telstra have also recently rolled out a tool to block suspicious bank transfers while a potential scam call is in progress.

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