Advanced System Care – Help Keep Scammers Away by Cleaning and Secureing Your PC Effectively and Keeping it that Way


The public is being alerted by the FBI about a surge in scams referred to as “Phantom Hacker,” which is greatly affecting elderly individuals across the country. This new Phantom Hacker scam takes tech support scams to another level by incorporating imposter personas from tech support, financial institutions, and even government officials. This clever tactic aims to gain the trust of victims and pinpoint the most profitable accounts to exploit. Many victims experience the unfortunate loss of their entire banking, savings, retirement, or investment accounts, all while being deceived into thinking that their assets are being safeguarded. From January to June 2023, the FBI Internet Crime Complaint Center (IC3) received approximately 19,000 complaints concerning tech support scams, resulting in victims losing an estimated amount exceeding $542 million. Nearly half of the individuals who made reports to IC3 were aged 60 or above, making up a majority of 66% of the overall financial losses. As of August 2023, there has been a 40% increase in losses compared to 2022.

The fraudulent activity.
Phase 1 – Impersonation of Technical Support
A fraudster, who pretends to be a technical or customer support representative from a reputable organization, reaches out to the target via phone, text, email, or a pop-up dialog box on their computer. The scammer then advises the victim to dial a specific number for “help. “

After the victim makes a call, the scammer instructs them to install a software program that grants the scammer remote control over their computer. The fraudster employs a deceitful tactic of simulating a virus scan on the target’s computer and falsely asserts that the computer has either been compromised or is in danger of being hacked.

Afterwards, the fraudster asks the target to access their financial accounts to check for unauthorized charges. This strategy allows the scammer to identify the most profitable financial account to focus on. The fraudster carefully selects an account to focus on and informs the victim that they will soon receive a call from the fraud department of the specific financial institution managing that account, providing additional instructions.

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