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The U.S. Postal Inspection Service, the federal law enforcement arm of the U.S. Postal Service, is reporting that it has seen a rise in complaints from consumers in Guam and Saipan who claim to have received unsolicited text messages purporting to be from USPS. 

“The messages indicate that a Postal Service delivery was awaiting their action with an unrecognized web link to click in the body of the message. This type of activity, commonly known as smishing, is a scam,” a release from the Postal Inspection Service stated. 

The release explained that smishing scammers attempt to obtain personal or financial information from victims by sending deceptive text messages. 

“These recent scams have attempted to impersonate the Postal Service. The objective is for the criminal to receive personally identifiable information about the victim such as user names and passwords, social security numbers, dates of birth, credit and debit card numbers, PIN numbers, or other sensitive information. This information is used to carry out other crimes, such as financial fraud,” the release added.

According to the release, USPS customers can protect themselves by deleting text messages that ask for personal information. Fraudulent website links contained in these text messages can install malware on mobile devices and can take customers to fake websites that look real, but are used to steal personal information, the release stated.

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