Scamwatch is urgently warning Australians to be on the lookout for increased scam activity following the recent Optus data breach and to take steps to protect themselves.


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The ACCC has developed a fact sheet about avoiding scams after the Optus data breach:

 How to avoid scams after the Optus data breach ( PDF 355.03 KB )

About the Optus data breach

Australian Government agencies have developed a fact sheet about the Optus data breach:

 Optus data breach – Australian Government fact sheet ( PDF 200.64 KB )

The information that has been released in the data breach includes:

  • your name
  • date of birth
  • phone numbers
  • email addresses,
  • residential addresses, and
  • identity document numbers. For example, driver’s licence, Medicare or passport numbers are all information that are used to identify you.

Serious damage can occur when your information winds up in the wrong hands, but there are steps we can take to protect ourselves. Scamwatch urges everyone to be cautious and remain alert to potential scams.

IDCARE has a dedicated support page to assist Optus customers impacted by the data breach.  While there are real and serious risks, there are ways to protect ourselves.

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