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Horticulturalist Jonathan Garner is always on the lookout for deliveries to keep his small business running smoothly.

But one text message purporting to be from Australia Post sent him down a spiral of confusion and stress for weeks.

It resulted in a loss of about $2,700 across multiple identical transactions to another local business – all in one day.

A parcel stuck in delivery

The message said Mr Garner’s parcel delivery had been unsuccessful and prompted him to update his information to resume the delivery.

Desperate to get a hold of his parcel, he clicked on the link in the message and was greeted with a page sporting a logo and brand colours identical to Australia Post.

The layout of the page, as well as the icons and symbols, all looked familiar to him so he skimmed through to the end.

The web page looked convincing with links to services such as express posts, shipping labels and an online help consult.

It was even linked to an online security and scams page, with a footer dedicated to an acknowledgement of country.

But on closer inspection the page was riddled with typos, a common sign of a scam.

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