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Since September, a minimum of 30 individuals have been ensnared by a fraudulent scheme involving hotel bookings, resulting in a collective financial loss of at least S$41,000.

The law enforcement authorities have received an aggregate minimum of five documented reports during the initial two-month period of the year 2023, pertaining to fraudulent activities involving accommodations reservations conducted through Booking. com

Customers were sent notifications via the Booking. com application or electronic communication channels employed by the company.

Subsequently, individuals were redirected to deceptive websites with the purpose of inputting their personal and banking information.

In relation to the prevention of scams, cybersecurity professionals have provided recommendations pertaining to the safeguarding measures that customers and hotels might adopt.

Singapore has recently experienced a concerning rise in fraudulent practices within the hotel booking industry, as a substantial number of individuals, estimated to be at least 30, have unfortunately fallen victim to such scams within the past month. This unfortunate occurrence deviates from the anticipated enjoyment associated with hotel visits, particularly during holiday periods.

According to law enforcement authorities, there has been a cumulative loss of no less than S$41,000.

The police issued a media release on October 8th, acknowledging the reemergence of hotel-related phishing scams.

Under the guise of hotel emissaries, hackers would assume the role of authorized representatives of establishments where individuals had previously booked lodging through Booking. com Subsequently, these fraudsters would initiate correspondence with the victims in order to illicitly solicit their personal information as well as banking credentials.

Bookingcom is a highly renowned platform for hotel reservations in Singapore, alongside prominent competitors such as Agoda and Klook.

In recent years, there have been numerous instances of comparable fraudulent activities documented globally. However, the proliferation of such incidents has exhibited a marked surge in the aftermath of the Covid-19 pandemic-induced travel surge.

In February of the current year, local law enforcement authorities acknowledged that they had received a minimum of five reports during the initial two months of 2023 regarding fraudulent activities involving room reservations facilitated through Booking. com These fraudulent activities resulted in financial losses totaling a minimum of S$8,800.

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