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The consumer protection authority in Western Australia has criticized individuals known as “bitumen bandits” for causing financial losses to residents and businesses.

Anxiety now grips a Perth family residing in the outer suburbs, as they feel unsafe within their own residence due to receiving threats for not complying with scammers’ demands.

Katie, a resident of the hills in Perth, received an offer to renovate her driveway.

According to the anonymous woman, the individuals stated that due to the rain and their ongoing work on Main Roads nearby, there was a need to unload the bitumen.

Katie was assured of receiving a high-quality job, but instead, she ended up with a substandard outcome and an expense of $8000 that she is unwilling to cover.

Consumer Protection has received over 30 complaints, one of which is hers, within the last nine months. These grievances involve suspicious invoices amounting to a sum of over $264,000.

Trish Blake, the Commissioner for Consumer Protection, reported that in Derby, at a particular residence, heavy rainfall caused the bitumen to erode, yet the homeowner was unjustly billed $33,000 for the service.

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