New report highlights prevalence of Amazon and Venmo phone scams, as well as reminding us AI is the future of fraud.

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It’s well documented that scammers are everywhere online, but a new report from call security specialist Hiya reminds us not to overlook good old fashioned phone fraud, highlighting the ongoing prevalence of Amazon scams and a recent surge in Venmo-related deception.

According to the firm’s latest Global Call Threat Report for Q2 2023, Amazon continues to inspire a large amount of instances of phone fraud and is the second most common scam call in the UK.

In the US, however, mobile payment service Venmo has leapfrogged Amazon for the last quarter and is the third most prevalent pretense phone scammers operate under, after pretending to be family members and the long-running auto warranty ruse.

Usefully, the Hiya report reminds us of how the most common Venmo scams operate. Venmo scams aren’t anything new, of course, and typically they’ll still start with an unexpected call or text message explaining that there’s been an unauthorized charge on your account.

Alternatively, the criminals operating the scam may say there have been suspicious log-in attempts on your account. After that, you’ll be connected to a phony customer service rep, who’ll try and get you to verify your Venmo details with them.

Overall, Hiya data shows that as many as one in every four phone calls received in the US can be classed as spam, with the company reporting a suspected 6.5 billion spam calls worldwide in Q2 2023.

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