Users reported receiving a strange message that appears to be from Facebook threatening to disable their accounts if they don’t “verify” personal information.


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CHARLOTTE, N.C. — An alarming new message going around Facebook is threatening to disable user accounts if they don’t hand over personal information to “verify” their account. 

The message tells users they posted content on their page that misleads users and that their accounts will be disabled if they don’t confirm their account details, including personal information, within 24 hours. People who have received this message contacted WCNC Charlotte’s Verify team to find out of it’s real or a potential scam. 

This latest message pops up in your inbox claiming that you posed something using someone else’s fake name or shared misleading content. 

THE ANSWER

No, this is not a real post, and, in fact, it’s a scam Facebook states if you get suspicious message claiming to be from Facebook, don’t click on the links 

This is false.

OUR SOURCES

  • Tom Bartholomy, President of the Better Business Bureau in Charlotte
  • Facebook

WHAT WE FOUND

“This is not how they would alert you that you made a foul to their security calls,” Bartholomy said. 

Bartholomy said this is just one of the latest scams going around on Facebook. 

“They want you to click on a link, and at that point, they are going to ask you to enter some personal information to verify that you are really the Facebook user that we think you are,” Bartholomy said. “That’s what they are after. They harvest your data.”

WCNC Charlotte’s Verify series is all about trying to make a difference in the Carolinas by making sure the community has the correct information. WCNC Charlotte outlines concisely what we know and what we don’t know. Sometimes the answer can be surprising. Watch previous stories where we verify social media claims in the YouTube playlist below and subscribe to get updated when new videos are uploaded.

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